How to troubleshoot errors when charging an iPhone X when connecting to a laptop with a genuine cable

I recently bought an iPhone X and when charging with a genuine cable on my laptop, the phrase unsupported accessory often appears.

I heard that it could be like this if it's not a genuine cable.

Is it a computer error? Or should we change the cable?

150 4 7 years ago

pu1. I sometimes see that phrase, but I just don't want to. It's not that it's not charging continuously

2017-12-26

pu2. I use a genuine Belkin cable, and sometimes that phrase comes out. Maybe it's a software error

2017-12-26

pu3. If the voltage of the laptop is low, such a phrase can appear. See if the same thing happens with the genuine charger + the genuine cable

2017-12-26

pu4. Thanks for letting me know!

2017-12-26