Workaround when there is a problem with a product ordered by Ali

There is a problem with the product I ordered from Ali and I decided to talk to the seller and get it again.

But it's a little vague because there's about a week left until the automatic approval date for purchase. What should I do in this case?

216 4 7 years ago

pu1. It's called an extend purchase protection period. We can postpone the approval date with this

2017-12-15

pu2. It might be better to dispute first. Not all of them, but sometimes they try to make it past the protection period

2017-12-15

pu3. If you don't come back after doing the extend purchase protection period, I think it's better to make a distraction

2017-12-15

pu4. Oh... I see... Thank you

2017-12-15