Product exchange period due to iPhone 7 fingerprint recognition failure

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It's been about two weeks since I bought the iPhone 8 and everything else is fine, but it doesn't recognize my fingerprint.

I heard that if you get the AS, you will exchange it with a reaper, but if you just bought it, you can change it to a new product.

When do I need to get it to exchange for a new product ?

228 2 8 years ago

pu1. I know it's possible within a month, but I think it's better to ask Apple for the exact details. But first, I need to get a certificate for the fact that fingerprint recognition is not good, so please do that at Apple as Center

2017-12-17

pu2. Oh... I see... Thank you

2017-12-17

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