How to resolve error number 1016 on an Alpass or swing browser

Computer

If you log in from an Alpass or swing browser, you will not be able to log in as it says  Error number 1016 and you will not be able to log in. Do you know why?

Altoolba You must update it, so this error appears after updating

I'm told to contact the customer center because it's the weekend, but I need an Alpass login right now, but

Please tell me how to solve it.

  174 3   7 years ago